Frequnetly Asked Questions

Please allow up to 5 business days to verify and process your order and between 5-10 business days for delivery. You will receive an email notification once your order has shipped.

Orders placed over the weekend or on holidays will begin processing the next business day.

During high order volume periods we may require additional processing time.

Please visit our shipping page for additional information and estimated delivery times.

For items sold out online, you can sign up to be notified when they become available.

From the item detail page, select the colour and size you want and then click on the “Notify Me When Available” button. Enter your email address and submit.

If you live close to one of our boutiques, contact us and we can check for availability at your most convenient location(s).

Please review our return policy here.

Unfortunately, we cannot make changes to an order after it has been placed.

Please carefully review your order prior to completing your purchase.

We currently accept Visa, Mastercard, American Express, Apple Pay, Google Pay, DirectPay and AfterPay.

Please ensure that the billing address is consistent with your bank’s records. Otherwise, you will need to contact your bank/credit card provider as we cannot resolve credit card issues on our end.

Orders placed by customers residing in Canada will be charged in Canadian Dollars (CAD).